Warranty Periods

• Genuine OEM Parts: 7 days from the invoice date.
• Aftermarket / Replacement Parts: 5 days from the invoice date.
• Used Parts: 10-day startup/operating warranty from the date of receipt.

Warranty Conditions

• The original invoice is required for all warranty claims.
• Fitment must be confirmed before installation.
• Installation must be completed by a qualified workshop specializing in American vehicles.
• A workshop invoice and technical report may be required to verify the defect.
• The product must be returned in the same condition in which it was received.
• Original packaging, security markings, and warranty seals must remain intact.

Not Covered

• Incorrect installation, incompatible vehicle fitment, misuse, overheating, accidents, or external damage.
• Labor, installation, towing, programming, painting, or other incidental costs.
• Electrical parts after installation or opening their packaging.
• Consumable items such as filters, belts, brake pads, oils, and spark plugs.
• Body parts that have been painted, modified, or installed.

How to Submit a Claim

Contact us on WhatsApp with your order number, invoice, photos or video of the issue, and the workshop’s technical report.

Warranty is limited to the value of the purchased part. Return shipping costs are the customer’s responsibility unless otherwise confirmed by ZO Auto Parts.